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Contact the organisations

HM Revenue & Customs
Complain about HMRC

Valuation Office Agency
Complain about VOA

How to Complain

The Adjudicator's Office cannot consider a complaint until you have completed both Stage 1 and 2 of the complaints process.

You can download a leaflet on the complaints procedure on our publications page.

Stage 1: Department's initial review

Stage 2: Department's internal review

Stage 3: Independent review by the Adjudicator's Office

Stage 4: Final review by the Parliamentary Ombudsman

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